Attentive and timely.

These guys were great! I was in the middle of a move, and the new building was delayed, so I kept the contents of my apartment here for three months. The ability to back my car/moving truck right up to the door of my unit was amazing and such a time (and back) saver. The facility felt secure too! They noticed my lock was gone during their daily rounds - before I even notified them that I had moved out - and they called me right away! I highly recommend :)

First of all the good; clean facility, at least my building/unit. Climate control remained working for the 2 months I used it. Enough lighting and cameras that I felt safe. Access to the units makes sense. Folks working in the office are helpful. I had a unit at the rear of the facility that was a walk-thru indoor unit, not a drive-thru or exterior unit. However, on multiple occasions I rolled up to find the exit fence wide open (3 times) and, more importantly, the doors of my building were wide open in the middle of the night. In one instance I manually shut the door and locked it and called management. Had to leave a voicemail because it was at night (8-9 PM?). Nobody ever responded. Once I realized there really isn't 24/7 response time, I stopped calling, but did find the doors open at least 5-6 times at various times of day. So, despite the climate control, not really going to keep animals/insects and inclement weather out fully. Wish they had responded. The problem seems to be that the sensors get fogged due to condensation with the cold meeting the warm, then they detect the fog as an obstruction and the doors remain open. Either fix this or at least get back to people when they call with a concern; could be the next day, but return phone calls so we don't think you're an absentee landlord. Or inform people that this can happen and how to mitigate the issue themselves. Also, if you're getting a unit in the rear of the facility, be aware that on at least one of the buildings, there is an incline leading to the door (this is the building with units in the 6000s) that isn't all that noticeable; but you'll sure notice it if you use the supplied cart and leave it unattended for a second to open your vehicle; several times the cart slid down the incline and I had to act quickly to catch it. Not sure if this is why the unit was discounted or what but just be careful up there.

Great service and the place is kept very clean.

Super clean facilities, excellent office staff

Great to work with and high end storage

I was able to visit and rent an appropriate space in one day. The staff is friendly and promptly answers all calls. Very easy to deal with.

efficient and fast