When I needed a storage unit it was recommended to me to contact Suzanne at North Reading Storage Solutions. I truly feel like I "won the lottery " when I met Suzanne , as she represented your facility . She could not have been nicer or more welcoming to me , sharing her wealth of knowledge in helping me choose my storage unit. It is clear she truly cares about you and your individual situation when helping you pick a space. She is a one of a kind special person in my eyes and a real asset as manager of this facility. I am very happy that I chose NR storage solutions: so clean, reasonably priced, accommodating, every aspect is awesome, but I am most grateful to have met Suzanne and my dealings with her. She is the BEST ! A#1 employee for sure! She always goes above and beyond in her customer service. Thank You

Had a 5 star experience with Suzanne at the North Reading Storage Solution. She was very easy to work with going out of her way to assist us and answer all of our questions. The facility is clean and very easy to access. The temp control was a big factor in our decision to use the facility.

My experience at North Reading Storage Solutions could not have been easier. The place is clean, easy to get to, and Suzanne the manager is great. Highly recommended!

Suzanne has been so helpful as we are transitioning from our house of 28 years to a huge permanent move across Country. She went above and beyond on the day that our moving company was loading into a large unit that we reserved and stayed an extra 3 hours past her shift in case we needed another unit and we did. She promptly went on the computer and searched for an empty unit and the moving company continued loading into the second space. We don't know what we would have done if she hadn't stayed and she did everything with a smile. Suzanne is one hard worker and a dedicated employee.

Staff was great!!!! Storage is clean and easily accessible

Great customer service. Go out of her way to accommodate my storage need.

Suzanne at NRSS has been incredibly kind, patient, and helpful in getting us started with a storage unit near our new home. Feeling totally comfortable with our choice and hope Suzanne is there a long time!

The staff was very friendly and helpful getting me setup. The facility is very accessible, user-friendly and extremely clean.

Very clean facility and the woman I spoke with was super helpful. The rental process was quick and easy. Being off the main road with wide entrance to pull in was a bonus with me driving a box truck. Very happy with my experience

I visit North Reading Storage Solutions regularly. It is located on Route 28 (Main Street in North Reading), and very close to the North Reading/Reading town line. Navigation to the facility is not necessary but may be helpful for those not familiar with the area. Very easy to find. Digital codes are required to enter and leave the facility on foot, or through a drive thru garage entrance. This allows users to drive into the facility, park their vehicle, unload without getting wet from rain or snow. (Users MUST be mindful of the height of their truck). Trucks with heights exceeding the garage door height, MUST be parked and unloaded in the parking lot. Most of the facility's exterior and ALL hallways of each floor are well illuminated and monitored on approximately 30 closed circuit televisions located in the office. Employees of North Reading Storage Solutions, who are well versed in the storage industry, regularly walk the hallways and report any unusual circumstances (anomalies) to their managers. Storage rooms are available on three levels. Three freight size elevators are available to access the 2nd and 3rd levels with sturdy pull carts. Lockers vary in size according to a renter's needs. Speak with an employee of North Reading Storage Solutions to obtain height, width and depth measurements of individual storage lockers. The storage locker I use is located on the second floor. The locker has the (capacity) to occupy the equivalent of two compact cars, and costs $350/month. (However, storage lockers are not accessible by automobile and ARE NOT designed to store automobiles.) All areas of the facility, including the restroom (which also requires a digital code to enter) are well lit and wheelchair accessible. The facility is temperature is controlled by computer, and set at approximately 55 degrees. My monthly payment is automatically deducted from my checking account. North Reading Storage Solutions is highly recommended.