Customer service with Suzanne or Diana has always been top notch, whether they helped me pay my bill or find an appropriate unit to fit my needs. Facility is safe, clean, well lit. Bathroom is available and super clean.

No one should love a storage facility as much as I love this one! Through the years I have had many experiences with storage units and none compare to this one - clean, well designed, with great prices and the most friendly, helpful staff. Do not hesitate- this facility is outstanding on all fronts!

Had a wonderful experience at this location. The property is extremely clean and well maintained, and also has many extra amenities for your use. The property manager Suzanne was so helpful and went above and beyond to help us every time we needed it. Thanks for an amazing experience, Suzanne!

Great all around experience!

This is one of the best storage solutions I have ever seen. If you have a college student graduating and moving to Boston for their first job this is a Godsend. Check it out if you have a student attending the Ivies. I was especially impressed with their free coffee selection and Free use of their conference room. Which I setup up my computer at and transacted business while my Columbia Graduate with two degrees moved her belonging into storage.

Awesome facility. Very safe for female college student

Suzanne, Made our move into the facility a simple task. She is.always polite and a pleasure to work with.

North Reading Storage was recommended to me by a friend who has used this facility for years. Now I know why. The convenience of the drive-thru and climate controlled rooms is a huge plus, but it’s more than that. The entire location is spotless inside and out! Even the floors are always clean, and the outside areas including the parking lot are always swept. It’s also safely lit and very secure so I never worried about going there anytime, day or night. I live in Arlington, and there are many storage places closer, and I’ve used a few of them over the years including the big names. None of them can beat this facility, and as for customer service, Suzanne Tower is exceptional. Always available, always so helpful. I’m now recommending this place to all of my friends and family.

I was super impressed with the facility and its security system. Suzanne, the facilities manager, is super customer focused, very professional and was exceptionally helpful to me when we moved things into storage!

I cannot say enough good things about working with Suzanne and North Reading Storage solutions. Moving is stressful and chaotic but storing our household between moves could not have been easier. The facility is clean and safe and Suzanne is just the nicest person you’d ever hope to meet. Highly recommended!